Privacy Policy
We respect your privacy and are committed to protecting your personal information in a safe and transparent manner. This page outlines the types of information we collect, the purposes for which we use it, who receives it, your rights under Privacy Amendment 13, and how to exercise those rights.
What information do we collect?
- Information provided directly by the user:
- Email address submitted through the website contact form.
- Information collected automatically:
- Website analytics and usage statistics through Google Analytics.
- Anonymous usage recordings and patterns via Hotjar (e.g., button clicks, scrolling, etc.).
Why we collect information
- To respond to inquiries and questions submitted through the website.
- To improve user experience and understand how the website is used.
- For statistical analysis and improving content and services.
Who receives or processes the information?
- Our website/team, to respond to inquiries and provide service.
- Google Analytics – service for anonymous web analytics.
- Hotjar – service for anonymous user experience analysis and statistics.
No personal information is shared with third parties without your consent, except when required by law.
Your rights under Privacy Amendment 13
Under the law, you have the following rights:
- Right of Access – request to know what personal information we hold about you.
- Right of Correction – correct information that is inaccurate, incomplete, or unclear.
- Right of Deletion (“Right to be Forgotten”) – request deletion of your personal information.
- Right to Data Portability – receive your data in a readable format to transfer it to another organization.
How to exercise your rights
You can contact us at: shay@shay-te.com
We will respond to your request promptly, in accordance with applicable laws and regulations.